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Assistance and contact

Your direct line to us

Do you have any questions about our services and products? Or do you need help?

Immediate service
0800 426723539

Monday - Wednesday

8:00 - 17:00

Thursday

8:00 - 17:00

Friday

8:00 - 17:00

Sonn- und Feiertage sind ausgenommen

Or perhaps not quite so direct?

Sundays and public holidays are excluded

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Hydraulik-Sofortservice Lieferwagen

Ready for action at any time: the rapid hydraulic service

When hydraulic components fail unexpectedly, you have to act fast. With 180 vehicles across Germany, our mobile Rapid Hydraulic Service is always there for you, available 24/7 and 365 days a year to minimise your stoppage times. Our well-trained and experienced service technicians are with you within an hour. They rectify defects, install replacement parts and manufacture customised hose lines on site in their on-board workshop.

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Plannable service

In unplanned downtimes, every minute counts. Optimally equipped with a mobile workshop on board and coordinated by an experienced service technician, the service fleet at HANSA‑FLEX provides rapid assistance in an emergency.

Sending for the mobile emergency service is quick and easy

The mobile emergency service is there for you when things go wrong. Contact us and our customer service centre takes care of all the planning and coordinates with the service technicians.

Always reachable

Short stoppage times

Qualified service technicians

Certified quality

The HANSA‑FLEX Mission Statement group

A fleet of 180 service vehicles are on duty all around the clock across the whole of Germany. One of them is never far from your location and only a phone call away. In addition to the mobile Rapid Hydraulic Service, our 200 or so branches can be reached at any time through a 24-hour service line.

The HANSA‑FLEX Mission Statement group

The Rapid Hydraulic Service at HANSA‑FLEX really is rapid. Quick reaction times, efficient call-out planning, digital tools and fully networked communication between dispatchers and service technicians reduce stoppage times to an absolute minimum.

The HANSA‑FLEX Mission Statement group

Only professionals sit behind the wheel in service vehicles at HANSA‑FLEX. Our experienced and trained service technicians use their extensive technical and practical knowledge to ensure the work on site is carried out quickly and reliably.

The HANSA‑FLEX Mission Statement group

We deliver quality certified in accordance with DIN EN ISO 9001 and comply with the occupational health & safety requirements of OHSAS 18001. The components we use for this work meet all the tried and tested HANSA‑FLEX quality standards.

Hansa‑flex’s mobile emergency service offers many advantages

X-CODE Manager

X-CODE Manager in the My.HANSA‑FLEX customer portal is the convenient software solution for the management of your hydraulic systems. Create and…

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Fluid management

Oil care is a key factor in ensuring trouble-free operation of hydraulic systems and plants. Contaminants in the fluid can…

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Valve technology

Valves are at the heart of any hydraulic system. They switch, regulate and control the fluid flow. HANSA‑FLEX has an extensive portfolio…

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